Feedback & Complaints

We would appreciate your feedback regarding your experience at Quakers Hill Family Practice.

For general feedback and evaluation of our services, a short online questionnaire is available for you to fill here.

If you have specific complaints that you would like addressed, please fill our complaint form here.

If you would like to speak to the practice manager regarding a specific complaint/feedback, please reach out to:

Mr Asela Fernando, Practice Manager
Phone: 02 9626 6300

You can also send a written feedback via email:
Email: admin@qhfp.com.au

Or by sending it via mail to:

Mr Asela Fernando, Practice Manager
Shop 4/15 Railway Road, Quakers Hill NSW 2763

Complaints

If you are making a complaint, please provide as best you can, specific details of the incident, events or behaviour that you are concerned about. This will assist us to understand and address your complaint as efficiently as possible.

We take complaints seriously. Upon receipt of a complaint we will examine the complaint and instigate internal procedures.

We will endeavour to respond to your complaint within 30 days of submission. We may need you to provide more details about the complaint in order to be able to respond properly.We will endeavour to respond to your complaint within 30 days of submission. We may need you to provide more details about the complaint in order to be able to respond properly.

Leave a Google Review

Share your experience at Quakers Hill Family Practice by leaving us a Google Review HERE.