Quakers Hill Family Practice is a mixed billing practice with bulk-billed services available to some patients and by some GPs.
Mixed billing means that patients will be charged a an out-of-pocket fee for consultations and services received at Quakers Hill Family Practice, with Medicare rebates available for eligible services.
Bulk billing exemptions
To ensure that vulnerable patients continue to receive essential healthcare, bulk billing will remain available for:
- Children under 16 years old
- DVA Gold Card holders
- Pension card holders
- Chronic Disease Care Plans
- Health Assessments
- COVID vaccinations
Which GPs offer bulk-billing
We are pleased to inform our patients that GP registrars will continue to offer bulk billing services at our practice. GP registrars are qualified doctors undergoing advanced training in general practice and are an integral part of our team.
Please note, however, that GP registrars are here on a temporary basis as part of their training program. While they provide exceptional care during their time with us, their placements are time-limited.
How are the applicable fees paid?
Patients not eligible for bulk billing exemptions will be required to store a card upon booking. The patient will receive a request for card details, and will need to provide a payment method and their card details will be stored securely via Hotdoc. No payment will be taken until after the completion of the consultation/ appointment.
If the payment is processed via Hotdoc, the patient will then receive an email once the funds have been collected by the clinic, informing them the payment has been complete.
Fees can also be paid by credit card or EFTPOS in the practice after the consultation. After payment, patients eligible for a Medicare rebate can have it processed directly at the practice, where the rebate amount is credited back to their bank account, often on the same day. Please note that in order for us to process your refunds on the spot, you will need to bring your ACTUAL DEBIT CARD. We are unable to process direct refunds with CREDIT CARDS or with Apple Pay/Samsung Pay.
Doctor Consultations
From January 1, 2025, mixed billing charges are as below:
Consultation Type | Total Fee Payable on day of appointment | Medicare Rebate Refund you receive to your bank account | Gap Payment Your total out of pocket cost after the rebate |
Short | $44.60 | $19.60 | $25 |
Standard Single Concern | $67.85 | $42.85 | $25 |
Long Multiple Concerns | $107.90 | $82.90 | $25 |
Prolonged Complex Issues | $147.15 | $122.15 | $25 |
Non-Attendance
Patients are requested to provide a minimum notice of 4 hours for cancellations or rescheduling of appointments. Failure to do so will attract a non-attendance penalty fee of $25. This fee will be collected and need to be paid for prior to booking your next appointment and is not claimable with Medicare.
More information regarding our Non-Attendance Policy can be accessed here: Practice Policies.
Common Clinical Procedures
In addition to the above consultation fees, the following fees are applicable for clinical procedures. These fees will apply to all patients, including those eligible for bulk billing doctor consultations.
Procedure | Total Fee Payable on day of appointment | Medicare Rebate Refund you receive to your bank account | Gap Payment Your total out of pocket cost after the rebate |
Iron Infusion | $125 | NIL | $125 |
Implanon Insertion | $80 | $33.15 | $46.85 |
Implanon Removal | $100 | $56.55 | $43.45 |
Implanon Replacement | $150 | $89.70 | $60.30 |
Skin lesion biopsy | $75.60 | $50.60 | $25 |
Wound repair (suturing/ glue) <7cm body | $75.60 | $50.60 | $25 |
Wound repair (suturing/ glue) <7cm face/neck | $104.90 | $79.90 | $25 |
Wound dressing
To cover the cost of consumables, wound dressing charges are also applicable in addition to the above consultation fees. These fees will apply to all patients, including those eligible for bulk billing doctor consultations.
Wound Type | Private Fee Payable on day of appointment | Required Consumables |
Simple Wounds | $ 5 | Wound cleansing agent Dressing pack Primary dressing |
Moderately complex wounds | $10 | Wound cleansing agent Dressing pack Primary dressing Secondary dressing |
Deep/ Infected/ Complex wounds | $25 – $35 | Wound cleansing agent Dressing pack Primary dressing Secondary dressing Debridement instruments Bandage |