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Quakers Hill Family Practice
Shop 4, 15 Railway Road, Quakers Hill, NSW 2763
Telephone: 9626 6300 ∗ Facsimile: 9626 8698
Our vision is to provide the best quality of healthcare through a caring and a friendly service.
OPENING HOURS
Monday to Friday- 7.30 am – 7.30 pm ( Thursday closes at 6.30pm )
Saturday 9.00 am – 2.30 pm
Public Holidays 9.00 am – 1.00pm ( Close on 25th December but open on 26th Dec)
Click here for more details on OUR DOCTORS
We are delighted to say that our practice has recently been upgraded to a modern and state of the art purpose built medical practice with six consultation rooms and a well-equipped two bed treatment room.
Our friendly and professional staff comprise of highly trained and caring doctors, nurses and friendly reception staff who would do their utmost to meet and accommodate all the needs related to your health. All patient information and medical records are kept strictly confidential at all times. If you are unhappy with the service we provide at any time, please feel free to speak to your doctor or the practice manager.
At Quakers Hill Family Practice we firmly believe in continuous learning and as such a progressive learning process is provided to all members of the practice team, both clinical and admin, in order to enhance the professional knowledge and skills so that we can provide the best care and service to our patients.
Whilst long waiting periods are an ongoing struggle in General Practice due to our recently expanded staff we will be making every effort to minimise the waiting time and accommodate patient needs in a timely manner.
We are also excited to announce that the comprehensive care provided at Quakers Hill Family Practice now include a variety of allied health services in order to provide a more holistic health care. Our allied health services include: Dietitian, Physiotherapy, Exercise Physiology, Podiatry
We do also have an onsite Pathology center for the convenience of Patients.
APPOINTMENTS
Kindly ring 02 9626 6300 for an appointment
If you require a longer appointment please inform the reception staff at the time of booking so that your needs can be accommodated.
Urgent medical problems will be dealt with promptly. Due to the nature of general practice and the urgent and unforeseen demands that arise sometimes your scheduled appointment will be delayed due to more urgent cases.
Whilst we do encourage appointments to be made as it makes it easier for both doctors and admin staff, we will still do our best to accommodate walk in patients for short appointments. If you are unable to make an appointment with your regular doctor at our practice but still need a quick short appointment, you can still be accommodated by one of the other available doctors. This ensures that we still provide you with comprehensive health care through a team of doctors that are familiar with your health care needs.
You can contact your doctor by ringing during surgery hours. All calls will be triaged by front desk staff and all Emergency calls will always be put straight through to the DR or to the Practice nurse as appropriate.
Any routine calls will be transferred to the Dr only if the doctor can take the call.
AFTER-HOURS
When the surgery is closed, please ring 87246300. Your call will be answered by after hour deputyisng service and a doctor will contact you as earliest. Home visit will be made if necessary.
FEES
Standard consultations
This is a bulk billing practice for all valid Medicare card holders. A time based consultation fee is charged only from those who are not eligible for Medicare benefits. Consultation fees for the private patients will be increased from 1st April 2018. Please call the practice to find out more details.
Overseas students with a valid Medibank overseas cover will not be charged.
Test results can be obtained in a scheduled consultation. Referrals to specialists must be made during a consultation and will not be provided from a phone request. In unavoidable circumstances Doctors may provide repeat referrals or scripts; however this is done at the doctor’s discretion and may attract a fee.
Work Cover consultations
All work cover consultations are charged from the patient according to the time spent with the doctor until the claim is accepted by the Insurance and a claim number is issued. A fee of $80 is charged from the patient for the initial work cover consultation.